/* Kundenservice und lokaler Service-Chat. */
.hotline{color:#fff}
.service-heading{display:flex;align-items:center;justify-content:space-between;gap:40px}
.service-contact{border-top:1px solid #ffffff70;margin-top:56px;padding-top:28px}
.service-label{font-size:13px;line-height:1.4;letter-spacing:.025em;margin-bottom:18px}
.service-online{max-width:420px;padding-bottom:3px}
.service-chat-open{display:flex;align-items:center;justify-content:space-between;gap:24px;width:100%;min-height:62px;padding:18px 22px;border:1px solid #fff;border-radius:5px;background:#fff;color:var(--ink);font-size:18px;font-weight:700;transition:background .15s}
.service-chat-open span{font-size:25px;line-height:1}
.service-chat-open:hover{background:var(--yellow)}
.chat-launcher{position:fixed;right:24px;bottom:24px;z-index:30;display:flex;align-items:center;gap:12px;min-height:52px;padding:14px 20px;border:1px solid var(--ink);border-radius:5px;background:var(--yellow);box-shadow:0 4px 16px #00000012;color:var(--ink);font-size:14px;font-weight:700}
.chat-launcher:hover{background:var(--soft)}
.chat-launcher svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linejoin:round}
.service-chat{position:fixed;inset:auto 24px 24px auto;z-index:40;display:flex;flex-direction:column;width:min(420px,calc(100vw - 32px));height:600px;max-height:calc(100dvh - 48px);border:1px solid var(--ink);border-radius:10px;background:#fff;box-shadow:0 16px 64px #0003;overflow:hidden;color:var(--ink)}
.chat-header{display:flex;justify-content:space-between;align-items:center;gap:16px;flex:none;padding:20px 16px 20px 24px;background:var(--yellow);border-bottom:1px solid var(--ink)}
.chat-header h2{font-size:19px;line-height:1.2;letter-spacing:-.025em;font-weight:800}
.chat-header p{margin-top:5px;font-size:11px;line-height:1.4}
.chat-close{width:44px;height:44px;flex:none;background:transparent;border-radius:5px;font-size:29px;line-height:1}
.chat-close:hover{background:#0000000c}
.chat-body{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:24px 20px;scrollbar-width:thin}
.chat-conversation{display:flex;flex-direction:column;gap:20px}
.chat-message{max-width:94%;align-self:flex-start;overflow-wrap:anywhere}
.chat-message-label{display:block;font-size:10px;font-weight:700;margin-bottom:7px;letter-spacing:.025em}
.chat-message p{font-size:15px;line-height:1.55;background:#f3f2ef;padding:14px 16px;border-radius:0 5px 5px}
.chat-message-user{align-self:flex-end}
.chat-message-user .chat-message-label{text-align:right}
.chat-message-user p{background:var(--yellow);border-radius:5px 0 5px 5px}
.chat-suggestions{display:grid;justify-items:start;gap:8px;margin-top:22px}
.chat-suggestions button{padding:10px 12px;min-height:40px;text-align:left;border:1px solid #d7d4cb;border-radius:5px;background:#fff;font-size:12px;line-height:1.4}
.chat-suggestions button:hover{background:var(--paper);border-color:var(--ink)}
.chat-typing{font-size:11px;color:#65625b;margin-top:18px}
.chat-form{display:flex;flex:none;gap:10px;align-items:center;border-top:1px solid #ddd8ca;padding:14px 16px 8px}
.chat-form input{width:100%;min-width:0;border:1px solid transparent;border-radius:5px;background:#fff;padding:12px 8px;font-size:16px;line-height:1.3}
.chat-form input:focus-visible{outline:2px solid var(--ink);outline-offset:-2px}
.chat-form button{width:44px;height:44px;flex:none;border-radius:5px;background:var(--ink);color:#fff;font-size:24px}
.chat-form button:disabled{background:#e6e4df;color:#8f8c84}
.chat-footer{display:flex;flex:none;align-items:center;justify-content:space-between;gap:12px;padding:0 20px 12px;font-size:10px;color:#65625b}
.chat-reset{background:none;font-size:10px;text-decoration:underline;text-underline-offset:3px;padding:10px 0;min-height:32px}
@media(max-width:767px){.service-heading{gap:12px;align-items:flex-start}.hotline .display{font-size:clamp(46px,13.5vw,96px)}.service-contact{margin-top:36px;padding-top:24px}.service-label{font-size:11px;margin-bottom:12px}.service-online{max-width:none}.service-chat-open{min-height:56px;font-size:16px;padding:14px 18px}.chat-launcher{right:12px;bottom:12px;min-height:48px;padding:12px 16px;font-size:12px}.service-chat{right:12px;bottom:12px;width:calc(100vw - 24px);max-height:calc(100dvh - 24px)}.chat-header{padding:14px 12px 14px 20px}.chat-body{padding:20px 16px}.chat-message p{font-size:14px}.chat-footer{padding-bottom:max(10px,env(safe-area-inset-bottom))}}